Living with a reactive dog can be difficult and for some, upsetting. When most people think of reactivity, they are immediately drawn to aggression.

Reactivity is beyond the scope of just aggression as it is really about how any species responds to stimuli. For example, you may have a dog that is very quiet normally, except when a cat is present. In this example, the focus is now on predatory drive rather than that of fear based aggression.

Many forms of reactivity are associated with frustration and sometimes the end result is different than initially believed.

A reactive dog draws a lot of attention to itself and the owner which is where the emotions come into play. They are more than likely to be avoided and excluded from social play. Many times this is the best outcome as these dogs can be aggressive.

In any event, if you are living with a reactive dog, you should be seeking advise from a creditable behaviour expert.

Their assessment and advise can often correct the behavioural pathway and improve the relationship between you and the dog.

Glenn Cooke can help you with reactivity and aggression at Canine Evolution

Pat Stuart will get you on the right path at Operant canine

This always gets a run on the show

Customer expectations can be varied. What we mean by that is that some customers have reasonable views and others, well they don’t.

Some have an expectation, however they fail to maintain the most simplistic obligation.

We all find this frustrating. Anyone in any industry does when you know that the only way results will be maintained or improved is with cooperation.

The expectations of customers can be over the top, unachievable and bizarre. The only time it’s a problem is when you or any industry professional allows the belief to continue.

If they are consulted well at the start and in easy to digest writing, both parties have clarity.

If you were not clear and elusive just to get the sale, you leave yourself open to being challenged. The reason why is because you did not meet your customer expectations.

Sometimes just when you think you have a handle on it, along comes the next customer. It’s not always easy to get a read on people but you need to try your best.

Speak clearly, with honesty and integrity. Listen when you need to and do what you can to help.

Glenn Cooke is at Canine Evolution

Pat Stuart is at Operant Canine

A gateway drug into our podcast show.

Getting to the point with askholes is really based on two separate points that we cleverly combined for the title. So how did we come up with concept? Jordan Peterson, our close personal friend was in town discussing his book, The 12 Rules for life. During his talk, he focused on rule 10, Be precise in your speech. Of the several topics, Jordan told the crowd how we often tell stories but fail to get to the point.

Not getting to the point can be frustrating. Like watching a movie that has no plot and it leaves you asking questions at the end.

Want to know what’s more frustrating? Askholes. An askhole is someone that asks for your advise and then does the opposite.

They also ask everyone else in town too while they continue to ignore their advise or worse, messing it up.

Not getting to the point and being an askhole each have their frustrations.

Want to get in touch with Pat? Operant Canine

Need to reach out to Glenn? Canine Evolution

Enjoy an episode with industry legend, Mike Suttle